App Version & Updates
Keeping your Aesthetics360 mobile app up to date ensures you have access to the latest features, performance improvements, and security enhancements. This guide covers how to check your current app version and set up automatic updates for seamless maintenance.
How to Check Your Mobile App Version
Knowing your app version is helpful when troubleshooting issues or confirming you're running the latest release.
Steps to Check App Version
- Open the Aesthetics360 mobile app
- Tap the menu icon (three horizontal lines) in the top-left corner
- Scroll down to the bottom of the menu
- Locate the version number displayed at the bottom of the screen
The version number appears in the format: Version X.X.X (e.g., Version 2.5.1)
When to Check Your Version
Before Contacting Support
- Support may ask for your version number when troubleshooting
After Updating
- Confirm the update installed successfully
When New Features Are Announced
- Verify you have the version that includes new features
If Experiencing Issues
- Check if you're running an outdated version
How to Set Up Automatic App Updates
Enabling automatic updates ensures your Aesthetics360 app stays current without manual intervention.
Enable Automatic Updates for All Apps
- Open Settings on your iPhone or iPad
- Tap App Store
- Under Automatic Downloads, toggle on "App Updates"
Your device will now automatically download and install app updates when connected to Wi-Fi.
Enable Automatic Updates for Aesthetics360 Only
- Open the App Store
- Tap your profile icon in the top-right corner
- Scroll down to find Aesthetics360 in your list of apps
- Tap on Aesthetics360
- Toggle on "Automatic Updates"
Q: Will automatic updates interrupt my consultations?
A: No. Updates typically download in the background and install when the app is closed. You'll only need to reopen the app after an update installs.
Q: Do I need to update the app manually if I have automatic updates enabled?
A: No. Once enabled, updates download and install automatically. You may see a notification that an update was installed.
Understanding App Updates
What Gets Updated
App updates may include:
✓ New Features
- Enhanced functionality and tools
- New consultation capabilities
- Improved user interface
✓ Performance Improvements
- Faster load times
- Smoother navigation
- Optimized resource usage
✓ Bug Fixes
- Resolved known issues
- Stability improvements
- Error corrections
✓ Security Enhancements
- Protection against vulnerabilities
- Updated encryption protocols
- Improved data security
Update Frequency
- Minor Updates: Released as needed for bug fixes and small improvements
- Major Updates: Released periodically with significant new features
- Security Patches: Released promptly when security issues are identified
Q: How do I know if a new update is available?
A: Check the App Store for available updates. You'll see an "Update" button next to Aesthetics360 if a new version is available.
Q: Can I use an older version of the app?
A: While possible, it's not recommended. Older versions may have security vulnerabilities, bugs, or lack important features. Always use the latest version.
Best Practices
For Automatic Updates
Enable Wi-Fi Only Updates
- Prevents using mobile data for large downloads
- Ensures updates download during off-hours
Keep Sufficient Storage Space
- Maintain at least 1GB of free storage
- Updates may fail without adequate space
Charge Your Device
- Keep device plugged in or well-charged
- Some updates won't install on low battery
Update During Off-Hours
- Schedule updates for evenings or weekends
- Avoid interruptions during clinic hours
For Manual Checks
Check Weekly
- If automatic updates are disabled
- Ensures you don't miss important updates
Review Update Notes
- Read what's new in each version
- Understand new features before they're available
Test After Major Updates
- Verify core functions work as expected
- Report any issues promptly to support
Troubleshooting Update Issues
Update Won't Download
Check Your Internet Connection
- Ensure you're connected to Wi-Fi or have strong cellular signal
- Try switching between Wi-Fi and mobile data
Check Storage Space
- Go to Settings > General > iPhone Storage
- Delete unnecessary files if space is low
Restart Your Device
- Power off completely and restart
- Attempt the update again
Update Won't Install
Restart and Try Again
- Close the app completely
- Restart your device
- Open the App Store and retry
Check for iOS System Updates
- Older iOS versions may prevent app updates
- Update your iOS if available in Settings > General > Software Update
Uninstall and Reinstall
- As a last resort, remove and reinstall the app
- Your data syncs from the cloud after reinstalling
Q: Will I lose my data when updating the app?
A: No. All your consultation data is securely stored in the cloud. Updates don't affect your saved data.
Q: What if the update causes issues with the app?
A: Contact Aesthetics360 support immediately at support@aesthetics360.com. Include your app version number and a description of the issue.
Summary
Keeping your Aesthetics360 mobile app updated ensures optimal performance, security, and access to the latest features. Here's what to remember:
✓ Check your app version from the menu at the bottom of the screen
✓ Enable automatic updates in your device's App Store settings
✓ Use Wi-Fi only updates to avoid using mobile data
✓ Maintain adequate storage space for smooth update installation
✓ Update during off-hours to avoid interruptions during clinic operations
✓ Check weekly for updates if automatic updates are disabled
✓ Contact support if you experience any issues after updating
Need Help?
If you have questions about app versions or updates:
- Contact support at support@aesthetics360.com
- Visit aesthetics360.com for additional resources
- Check the Help Center in the mobile app menu